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Privacy Notice

Personal Data Protection and Privacy Notice

Last Updated: October 26, 2026

1. Data Controller

At World House Boutique Hotel, we value the privacy and security of your personal data.

In accordance with Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by İSTANBUL TURİZM BİLİŞİM HİZ ORG GIDA TİC VE SAN LTD ŞTİ (the “Company”), acting as the data controller, for the purposes and on the legal grounds explained in this Privacy Notice.

Legal Company Name: İSTANBUL TURİZM BİLİŞİM HİZ ORG GIDA TİC VE SAN LTD ŞTİ

Business Name: World House Boutique Hotel

Website: https://www.worldhousebh.com/

Email: [email protected]

Registered Business Address: [To be confirmed and added]

2. Personal Data We Process

When you visit our website, contact us, or make a reservation, we may process the following categories of personal data:

Identity Information: First name, last name, and identification details required for reservation and accommodation procedures.

Contact Information: Email address, telephone number, and other contact details you provide.

Reservation and Accommodation Information: Reservation number, check-in and check-out dates, room preferences, number of guests, booking requests, and information relating to your stay.

Transaction and Payment Information: Reservation amounts, payment status, billing details, and payment transaction records. The processing of payment card information depends on the payment infrastructure used.

Communication Information: Messages, inquiries, and requests submitted through our contact forms, email, or other communication channels.

Digital Usage Information: IP address, browser and device information, pages visited, session information, cookie identifiers, and website usage data.

3. Purposes and Legal Grounds for Processing Personal Data

We may process your personal data for the following purposes:

Reservation and Accommodation Services

To receive and manage reservation requests, create and administer bookings, provide accommodation services, and respond to guest requirements.

Legal Basis: Article 5(2)(c) of the KVKK, where processing is directly necessary for the establishment or performance of a contract.

Communication and Inquiry Management

To respond to questions submitted through contact forms and email, handle pre-booking inquiries, and communicate with guests.

Legal Basis: Depending on the nature of the processing, Article 5(2)(c) of the KVKK or Article 5(2)(f), concerning the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the individual are not harmed.

Compliance with Legal Obligations

To maintain legally required accommodation records, issue invoices, fulfill accounting obligations, and comply with applicable legislation.

Legal Basis: Article 5(2)(ç) of the KVKK, where processing is necessary for compliance with the data controller’s legal obligations.

Website Security

To maintain website security, identify technical issues, prevent unauthorized access, and ensure the reliable operation of our systems.

Legal Basis: Depending on the processing activity, Article 5(2)(f) of the KVKK concerning legitimate interests, or Article 5(2)(ç) concerning legal obligations.

Website Analytics and Advertising

To analyze website traffic, understand visitor interactions, measure advertising campaign performance, and conduct personalized advertising activities.

For these purposes, we use technologies provided by Google Analytics, Google Ads, and Meta Pixel.

Legal Basis: Explicit consent under Article 5(1) of the KVKK for analytics and advertising cookies, and related processing activities, where such consent is required.

4. Methods of Collecting Personal Data

Your personal data may be collected electronically through the following channels:

  • The World House Boutique Hotel website
  • Contact forms available on our website
  • Email communications
  • HotelRunner reservation management platform
  • Elektraweb hotel management system
  • Google Analytics, Google Ads, and Meta Pixel technologies
  • Cookies and similar tracking technologies used on our website

Additional personal data may be collected directly from guests or through relevant systems during reservation and accommodation procedures.

5. Sharing and Transfer of Personal Data

Your personal data may be shared with the following categories of recipients, to the extent necessary for the relevant processing activity and subject to applicable legal requirements:

Reservation and Hotel Management Service Providers: Service providers operating platforms such as HotelRunner and Elektraweb, for managing reservations and delivering accommodation services.

Technical Infrastructure Providers: Website hosting, maintenance, security, and technical support providers, where necessary for operating and protecting our digital infrastructure.

Analytics and Advertising Providers: Service providers such as Google and Meta, for website performance measurement and advertising activities, subject to the applicable legal requirements.

Authorized Public Institutions and Authorities: Relevant public authorities where disclosure is required to comply with legal obligations or respond to legally valid requests.

Where personal data is transferred outside Türkiye, the conditions and appropriate safeguards required under Article 9 of the KVKK must be satisfied.

The scope of actual international data transfers will be verified, and data subjects will be informed accordingly.

6. Use of Cookies

Our website uses cookies and similar technologies to support essential website functions and improve the user experience.

We also use Google Analytics, Google Ads, and Meta Pixel for website analytics and advertising purposes.

Non-essential cookies requiring explicit consent should only be activated in accordance with the visitor’s consent preferences.

Further information about cookie categories, providers, purposes, retention periods, and preference management will be provided in a separate Cookie Policy.

7. Retention of Personal Data

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable statutory retention requirements.

When the applicable retention period expires and no other lawful basis for processing remains, personal data will be deleted, destroyed, or anonymized in accordance with applicable legislation.

Specific retention periods for each category of personal data are determined based on the Company’s actual processing activities and legal obligations.

8. Your Rights Regarding Personal Data

Under Article 11 of the KVKK, you have the following rights concerning your personal data:

  1. To learn whether your personal data is being processed.
  2. To request information if your personal data has been processed.
  3. To learn the purpose of processing your personal data and whether it is being used in accordance with that purpose.
  4. To know the third parties to whom your personal data has been transferred, whether in Türkiye or abroad.
  5. To request the correction of incomplete or inaccurate personal data.
  6. To request the deletion or destruction of your personal data under the conditions set out in Article 7 of the KVKK.
  7. To request that corrections, deletions, or destruction of personal data be communicated to third parties to whom the data has been transferred.
  8. To object to decisions made against you solely through automated analysis of your personal data.
  9. To request compensation for damages arising from the unlawful processing of your personal data.

9. Contact and Data Subject Requests

If you wish to exercise your rights under the KVKK or have questions about how your personal data is processed, you may contact us using the details below.

World House Boutique Hotel

Data Controller: İSTANBUL TURİZM BİLİŞİM HİZ ORG GIDA TİC VE SAN LTD ŞTİ

Email: [email protected]

Website: https://www.worldhousebh.com/

Requests will be evaluated in accordance with the procedures established under the KVKK and applicable regulations.

We will respond to valid requests as soon as possible and no later than 30 days, depending on the nature of the request.

Requests submitted by email must comply with the application methods and requirements prescribed by applicable legislation.

10. Updates to This Privacy Notice

This Privacy Notice may be updated to reflect changes in our personal data processing activities, operational practices, or applicable legislation.

The latest version will be made available on the official World House Boutique Hotel website.

Last Updated: October 26, 2026